An air conditioner actively extracts heat from the room and can lower the actual room temperature. An air cooler uses water and evaporation but is not a substitute for air conditioning. A fan moves the existing air, creating a more pleasant sensation on the skin without actively lowering the room temperature.

For an actual reduction in room temperature, you need an air conditioner. This includes PortaSplit, PortaSplit Cool, or a portable monoblock air conditioner.

Refer to the recommended room size for each model. Strong sunlight, poor insulation, attic rooms, high ceilings, large windows, and additional heat sources can increase the actual cooling demand.

A PortaSplit is a mobile split air conditioner with separate indoor and outdoor units. This means the compressor and a large part of the noise and heat generation are located outside the room.

The regular PortaSplit offers 3.5 kW cooling capacity, is designed for rooms up to approximately 42 m², and also has a heating function. The PortaSplit Cool offers 2.35 kW cooling capacity for rooms up to approximately 28 m² and can cool, dehumidify, and ventilate.

For the intended standard installation, no permanent wall drilling is usually required. The outdoor unit is positioned at the window with the provided bracket. The manufacturer's installation and safety instructions are paramount.

Not every window construction is automatically suitable. Before purchasing, check the window type, opening direction, windowsill, space available, and the secure fastening of the outdoor unit.

The regular PortaSplit has a heat pump function and can heat. The PortaSplit Cool does not have a heating function.

Yes. Both PortaSplit models can be controlled via the compatible Midea SmartHome app, as well as via the device and remote control, depending on the setup.

Yes. For a monoblock air conditioner, the warm exhaust air must be vented outside via an exhaust hose. A suitable window sealing kit can improve efficiency.

Both models offer 2.6 kW cooling capacity for rooms up to approximately 31 m². The WF version adds networked control options to the classic functions.

The model offers 3.5 kW or 12,000 BTU cooling capacity and is suitable for larger rooms. Additionally, heating, dehumidifying, and ventilation functions are available depending on the operating mode.

Condensation can form during cooling and dehumidifying. Depending on the device and operating conditions, emptying or a drain hose may be required. Refer to the operating manual for the respective model.

A fan usually does not actively cool the room air. However, the air movement can feel significantly more pleasant and cooler on the skin.

The AC100-20AR(WH) is an air cooler with multiple speed settings, remote control, and oscillation. It uses evaporative cooling but is not an air conditioner with a compressor.

Both models combine a tower fan and an air purifier. The MFP-120i adds smart control and automatic adjustment to detected air quality to the basic functions.

Models with many speed settings, such as MFS242RDDW, MCF25GRB, or the MFP-120 variants, allow for particularly differentiated adjustment.

Unplug the device before cleaning. Clean the casing, grilles, filters, water tank, and removable parts strictly according to the operating instructions. Electrical components must not be immersed in water.

Both PortaSplit models each weigh approximately 40 kg in total and are therefore delivered free of charge by freight forwarder with Hermes 2-man handling. They are not shipped as a normal parcel.

Before delivery, you will be contacted at the phone number provided in the order to arrange the delivery date. Therefore, please provide an easily reachable phone number during checkout and carefully check your contact details.

The estimated delivery time is currently 7–10 days. The actual delivery also depends on the scheduling with the freight forwarder.

No. Due to their weight and shipping method, PortaSplit and PortaSplit Cool are delivered by freight forwarder. An express parcel option is not provided for these models.

Portable monoblock air conditioners, fans, and air coolers are shipped as parcels. If available for the product and delivery address, an express option will be displayed at checkout.

Yes. If an order contains both a PortaSplit model and parcel items, the products may be delivered separately by freight forwarder and parcel service. This can result in different delivery dates.

A cancellation can be requested within one hour after placing the order, provided that processing or shipping has not yet begun. Please contact us as quickly as possible by email.

Consumers generally have a 14-day right of withdrawal. Please inform us clearly of your withdrawal before returning the item. Full terms can be found in the cancellation policy.

The DHL return label for €7.99 is intended for parcel-eligible returns within Germany. For a PortaSplit or other bulky or freight-delivered goods, please contact our customer service before returning.

Document the condition as directly as possible with photos of the outer packaging, shipping label, inner packaging, and product. Then send us the images along with the order number and a brief description.

First, check the power supply, setup, air paths, filters, water tank or exhaust ducting, and the instructions in the operating manual. If the problem persists, send us the order number, model name, serial number, and a precise description of the error.

The statutory warranty rights apply. Keep your invoice, order number, and the device's serial number carefully. Any manufacturer's warranty is additional and does not limit your statutory rights.