Transparent information
We explain cooling capacity, room size, functions, noise level, installation, scope of delivery, and possible applications in a clear and comprehensible way.
About us
Midea-PortaSplit is a specialized online shop for air conditioners, portable split air conditioners, fans, air coolers, and selected solutions for improving indoor climate.
A good online shop is not just about products and a buy button. Crucial factors are understandable information, transparent delivery conditions, and accessible customer service.
We explain cooling capacity, room size, functions, noise level, installation, scope of delivery, and possible applications in a clear and comprehensible way.
From order to delivery, you receive clear information on the processing status, shipping method, and estimated delivery time.
For questions about a product, an order, delivery, return, or a technical issue, you can reach our customer service by email.
Air conditioners and modern fans differ significantly in performance, range of functions, noise level, control, and delivery method. That's why we rely on detailed product pages instead of a confusing product selection.
Our product pages clearly display the most important technical data. This makes it easier for you to assess whether a PortaSplit, a mobile air conditioner, an air cooler, or a fan is better suited for your application.
Clear information on delivery time, shipping method, installation, cancellation policy, returns, and support helps answer open questions even before ordering.
Not every device is shipped in the same way. The size and weight of the respective product determine the appropriate shipping method.
The PortaSplit and PortaSplit Cool have a high shipping weight, including packaging, and are therefore delivered by Hermes 2-man handling .
A telephone notification will be made prior to delivery. Therefore, please provide an easily reachable phone number when ordering.
Mobile air conditioners, fans, air coolers, and other parcel-ready items are shipped with a suitable parcel service.
Once the order has been shipped, you will receive a shipping confirmation with the available tracking information.
We offer different product types for various requirements in cooling, air movement, and room comfort.