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Transparent information
We explain cooling capacity, room size, functions, noise level, installation, scope of delivery, and possible applications in a clear and comprehensible way.
About Us
About us
Clear advice for a comfortable indoor climate
Midea-PortaSplit is a specialized online shop for air conditioners, portable split air conditioners, fans, air coolers, and selected solutions for improving indoor climate.
What we stand for
A good online shop is not just about products and a buy button. Crucial factors are understandable information, transparent delivery conditions, and accessible customer service.
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Reliable processing
From order to delivery, you receive clear information on the processing status, shipping method, and estimated delivery time.
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Personal support
For questions about a product, an order, delivery, return, or a technical issue, you can reach our customer service by email.
Why a specialized shop?
Air conditioners and modern fans differ significantly in performance, range of functions, noise level, control, and delivery method. That's why we rely on detailed product pages instead of a confusing product selection.
Easier comparison
Our product pages clearly display the most important technical data. This makes it easier for you to assess whether a PortaSplit, a mobile air conditioner, an air cooler, or a fan is better suited for your application.
More security when buying
Clear information on delivery time, shipping method, installation, cancellation policy, returns, and support helps answer open questions even before ordering.
Delivery tailored to the product
Not every device is shipped in the same way. The size and weight of the respective product determine the appropriate shipping method.
Delivery by freight forwarding
The PortaSplit and PortaSplit Cool have a high shipping weight, including packaging, and are therefore delivered by Hermes 2-man handling .
A telephone notification will be made prior to delivery. Therefore, please provide an easily reachable phone number when ordering.
Shipping as a parcel
Mobile air conditioners, fans, air coolers, and other parcel-ready items are shipped with a suitable parcel service.
Once the order has been shipped, you will receive a shipping confirmation with the available tracking information.
Our product range
We offer different product types for various requirements in cooling, air movement, and room comfort.
PortaSplit Portable split air conditioners
Air conditioners Portable monoblock units
Fans Tower, stand, and circulation models
Air Comfort Air coolers and air purifiers
Our company at a glance
Midea Europe GmbH Service Provider
Eschborn Company location
Germany Free standard shipping
Email support Before and after purchase